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Revisiting Patients: Implant Cases Are Already in Your Chart

When the economy slows, many practices instinctively cut marketing budgets or focus on smaller, low-revenue procedures. For implant practices, however, a slower economy can create opportunity. Your most valuable source of new production isn’t an ad campaign or a social media funnel. It’s the patients already in your practice management system who have discussed dental implants but never scheduled treatment.

Revisiting patient records for implants is one of the most efficient ways to grow production without spending more on advertising. Below are four practical reasons to focus on these patients of record before the year ends.

1. Your Database Is the Zero-Cost Marketing Channel

Acquiring new implant patients through paid campaigns can be costly, while the cost of reaching patients already in your database is minimal with promising returns. They know your office, your team, and trust your standard of care. Many already have CBCT scans or notes outlining a recommended implant plan that simply hasn’t been completed.

For efficiency, consider using an automated SMS or email campaign to reach these patients in batches. A short, personalized message reminding them that you’re available to revisit their implant options can be sent directly from your patient management system or CRM. This approach is cost effective, saves your front desk hours of manual outreach and leads to quick replies.

2. Warm Patients Convert Faster

Patients of record already have the advantage of familiarity and trust. Treat them like the warm leads that they are. They’ve met your team, sat in your chair, and heard your professional recommendation. Those experiences remove the biggest barrier to treatment acceptance — uncertainty.

Because the relationship is already in place, the conversion process moves more quickly. A brief phone call or email that references their prior consultation can reopen the conversation and lead to same-month treatment acceptance. Many are less fearful than they were initially.

Revisiting existing patients for needed implant treatment is often simpler and faster than converting cold online leads.

3. Some Patients’ Income Is Rising, Not Falling

Economic slowdowns affect people unevenly. While some must reduce discretionary spending, others remain financially steady or even experience higher income. Professionals with stable employment, retirees with secure benefits, and dual-income households often continue to have the means to pursue elective or long-delayed care.

For these patients, the issue isn’t affordability. It’s about awareness. As this group of patients experience a rise in income, will they spend their money with you, or on an unnecessary home remodel or second car?

By reminding them of outstanding treatment needs, you help them refocus on a goal they already value — improving their oral health and confidence through implant treatment.

4. Leverage Financing and Year-End FSA Benefits

The final months of the year are ideal for making implant treatment affordable. Many patients have Flexible Spending Account (FSA) funds that must be used by December 31. A patient may have as much as $3,300 in FSA funds for 2025 that will be lost if not spent, while the maximum contribution increases to $3,400 in 2026.

This makes year-end communication especially powerful. Patients can apply remaining FSA balances toward implant treatment or use their upcoming FSA enrollment to plan for procedures in the new year. For any remaining out-of-pocket balance, long-term financing through Proceed Finance provides a practical way to make full treatment possible with comfortable monthly payments.

By pairing these affordability options with a friendly year-end reminder, you can help patients take advantage of benefits before they expire and fill your schedule with motivated, pre-qualified candidates.

Final Thoughts

Revisiting patients for implant treatment is, practical, strategic and cost effective. These individuals already trust your expertise and understand their condition. Re-engaging them costs very little, converts faster than cold leads, and stabilizes practice revenue when new-patient flow slows.

Before the year ends, review your patient database for those who:

  • Have missing teeth or documented implant consultations
  • Declined treatment in prior visits
  • Completed extractions but never replaced the tooth
  • Have unused or soon-to-expire FSA funds

A simple, personalized outreach can uncover significant production while helping your patients finally complete the treatment they need for lasting oral health. Do your patients a favor. Remind them of their treatment needs. You’ll likely be surprised with how many patients respond positively.

Marcus Hines, TeethXpress Faculty

Written by Marcus Hines

Marcus Hines has led a successful sales and marketing career in implant dentistry since 2003. In 2016 Marcus authored the bestselling Marketing Implant Dentistry book. He earned his master’s in marketing analytics from American University. Marcus is the founder and CEO of Marketing Implant Consulting LLC.

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